Shipping policy

Processing Time
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery Times
United States
Free shipping on all orders over $50
Standard shipping (under $50): calculated at checkout
Estimated delivery: 7–14 business days
International Orders
Shipping rates are calculated at checkout based on destination
Estimated delivery: 14–30 business days depending on location

Where We Ship From
Our products are shipped from Indonesia and occasionally from the United States. Delivery times may vary depending on the origin of your order.

Customs & Import Taxes
International customers are responsible for any customs duties or import taxes that may apply in their country. We are not responsible for delays caused by customs.

Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.

Lost or Delayed Orders
If your order hasn’t arrived within the estimated timeframe, please contact us at sukoo.home@gmail.com and we’ll do our best to help.